Call Courier Tracking — Track Your Parcel in Pakistan

Q: Why is my Call Courier tracking not updating?

Tracking updates only when your parcel is scanned at a PostEx hub. Gaps of 12–24 hours between scans are normal, especially on intercity routes. Wait one full working day before raising a concern.

Q: What is the Call Courier tracking number format?

Call Courier tracking numbers are 13–14 digit numeric codes. Example: 28573680002427. Both old 13-digit and new 14-digit formats work on the PostEx tracking system.

Step-by-Step Guide

How to Track a Call Courier Parcel Online

Tracking your Call Courier shipment takes under 60 seconds. Since Call Courier is now part of the PostEx network (merged August 2022), your old CN number works on the same unified tracking system.

01

Find Your CN Number

Your 13–14 digit Call Courier tracking number was sent via SMS or WhatsApp after dispatch.

02

Enter It Above

Paste or type your Call Courier tracking ID into the search box at the top of this page.

03

Click Track Parcel

Hit the button — the PostEx tracking system will fetch your latest shipment status instantly.

04

View Full Journey

See every scan from booking to delivery — current location, hub movements, and delivery status.

How to track Call Courier parcel online — 4 simple steps using CN number

Tracking Number Guide

What Is a Call Courier Tracking Number?

A Call Courier tracking number — also called a CN number, consignment number, or tracking ID — is a unique numeric code assigned when a shipment is booked. It is your key to monitoring your parcel from pickup to delivery across Pakistan.

EXAMPLE CN NUMBER

2857 3680 0024 27

14 digits — numbers only

Call Courier CN Number Format

Modern Call Courier numbers are 14 digits, numeric only. Older (pre-2021) numbers were 13 digits. Both formats are accepted on the unified PostEx tracking system.

Also called: AWB · Consignment No. · Tracking ID · Order Number

Call Courier CN number 14-digit tracking ID received via SMS in Pakistan

Your Call Courier tracking number (CN number) is a unique 13–14 digit numeric code assigned at the time of booking. It acts as your parcel’s identity throughout its entire journey — from merchant pickup to final delivery.

The most common way to receive it is via SMS or WhatsApp from the merchant right after dispatch. Always save this number until your parcel is delivered.

📱

Order Confirmation SMS

Merchant sends your CN number via text right after dispatch. Check your SMS inbox.

💬

WhatsApp Message

Most Pakistani online stores share the tracking ID on WhatsApp after the parcel is booked.

📧

Email Receipt

Check your order confirmation email — usually labelled “AWB” or “Tracking Number”.

🏷️

Parcel Label / Sticker

The CN barcode printed on your parcel label also contains the 13–14 digit number.

🛍️

Daraz / Shopify Order Page

If you ordered via Daraz or an online store, the tracking number is in your order details.

👤

Ask Your Seller

The merchant always has the CN number in their dashboard. Simply ask them to share it.

What Happened to Call Courier?

Call Courier Is Now PostEx — Here’s What Changed

Many users search for Call Courier tracking and land on outdated pages. Here is the complete, accurate story so you know exactly what to do.

📦 Call Courier Acquired by PostEx — August 2022

Call Courier was founded in 2003 as part of the Excel Group of Companies (Corporate Courier Services Pvt. Ltd.). Starting with just 18 offices, it grew into one of Pakistan’s largest domestic courier networks covering 100+ cities.

In August 2022, PostEx — a Lahore-based fintech and logistics startup founded in 2020 — acquired Call Courier. This instantly expanded PostEx from 100+ to 650+ cities nationwide, making it Pakistan’s largest e-commerce delivery provider overnight. Call Courier’s founder, Jawad Mirza, joined PostEx’s board as part of the deal.

Today, callcourier.com.pk automatically redirects to postex.pk/tracking. The fleet, hubs, sorting infrastructure, and customer support are all part of one unified PostEx network. Your old Call Courier CN number still works — just enter it above.

📦

2003
Founded

📈

2021
14-digit CNs

🤝

Aug 2022
PostEx Merger

✅

2026
Fully Merged

When PostEx acquired Call Courier in August 2022, it became Pakistan’s largest e-commerce delivery provider overnight — expanding from 100+ to 650+ cities in a single move.

For buyers, this means one thing: your old Call Courier parcel is now tracked, delivered, and supported by the PostEx network. Same riders, same hubs — one unified system.

Call Courier is now PostEx — August 2022 merger Pakistan

⚠️ Important: The old Call Courier helpline (042) 111-786-227 and COD account portal at cod.callcourier.com.pk still work for legacy account holders. However, all new tracking, merchant onboarding, and COD management now runs through PostEx.

Status Guide

Call Courier Tracking Status Meanings Explained

Since Call Courier and PostEx share one tracking backend, the statuses you see are unified PostEx codes. Here is what each one means in plain language — and what action to take.

⏳ Booked

Shipment Created

Your parcel has been booked in the system. Awaiting pickup by a rider from the merchant. Wait 12–24 hours for the first pickup scan.

🚴 Picked Up

Rider Has Collected Your Parcel

A Call Courier / PostEx rider has collected the parcel from the merchant and is heading to the nearest sorting hub. No action needed.

🚛 In Transit

Moving Between Hubs

Your parcel is moving between cities or PostEx sorting facilities. Intercity transit typically takes 1–3 working days. This is normal.

🏭 At Destination Hub

Arrived Near You

Your parcel has arrived at the PostEx hub closest to your delivery address. Expect delivery the same day or next working day.

🛵 Out for Delivery

Rider Is On the Way

A local rider has your parcel and is heading to your address. Keep your phone on and stay available — delivery is happening today.

✅ Delivered

Parcel Successfully Delivered

Your parcel has been handed over to the recipient. If you didn’t receive it, check with family members or contact your seller immediately.

📵 Consignee Not Available

Delivery Attempted — You Were Unavailable

The rider tried to deliver but couldn’t reach you. Another attempt will follow. Ensure your phone number is reachable and stay available.

↩️ Return / RTO

Parcel Returning to Sender

After multiple failed delivery attempts, the parcel is being returned to the merchant. Contact your seller to arrange re-shipment or refund.

Delivery Times

How Long Does Call Courier (PostEx) Take to Deliver?

Call Courier delivery time now depends on PostEx’s service levels, which vary by city and shipment type. Here is a complete reference for Pakistan buyers.

Map of Pakistan showing Call Courier PostEx delivery coverage across 650+ cities

Route / Service	Estimated Time	Cities
Same-Day Delivery	Today	Karachi, Lahore, Islamabad, Rawalpindi
Next-Day Delivery	1 Day	Major metro cities — orders dispatched early AM
Intercity Standard	2–4 Days	Faisalabad, Multan, Sialkot, Gujrat, Peshawar, Hyderabad + 600+ more
Remote Areas	4–7 Days	Balochistan, remote KPK, AJK, Gilgit-Baltistan

💡 Tip: Delivery times may increase during Eid, public holidays, Ramadan, and peak sale seasons like 11.11 or Daraz sales. If your tracking shows no update for more than 2 working days, wait one more day before contacting support.

Contact & Support

Call Courier Helpline Number — Contact PostEx Support

Since the merger, all Call Courier customer support, COD queries, and delivery complaints are now handled through PostEx. Here are the official contact details.

📞 Official Call Courier / PostEx Helpline

For parcel delays, tracking issues, delivery failures, COD queries, and branch information.

(042) 111-786-227Mon–Sat · Standard business hours

Call Courier PostEx helpline customer support Pakistan

📧

Email Support

support@postex.pk — include your CN number for a faster response.

🏢

Legacy COD Accounts

Existing Call Courier COD holders can still log in at cod.callcourier.com.pk with original credentials.

Frequently Asked Questions

Call Courier Tracking — FAQs

Common questions from Pakistani buyers about tracking Call Courier orders, status meanings, and the PostEx merger.

🔄

Is Call Courier still working in Pakistan in 2026?

▼

Yes. Call Courier was acquired by PostEx in August 2022 and is now fully merged into the PostEx network. The brand name still exists and callcourier.com.pk still redirects to PostEx, but all tracking, delivery operations, and customer support now run through PostEx’s unified system.

📦

Can I still track my old Call Courier number?

▼

Yes. Both 13-digit (legacy) and 14-digit (modern) Call Courier CN numbers work on the PostEx tracking system. Simply enter your tracking number exactly as you received it — no spaces, no dashes — into the search box at the top of this page.

⏳

Why is my Call Courier tracking not updating?

▼

Tracking updates only happen when your parcel is physically scanned at a PostEx hub. Gaps of 12–24 hours between scans are completely normal, especially on intercity routes. Wait one full working day before raising a concern. If there is no update after 3 working days, contact your seller first — they have direct access to PostEx merchant support.

🔢

What is the Call Courier tracking number format?

▼

Call Courier tracking numbers are 13–14 digit numeric codes (numbers only, no letters). Example: 28573680002427. Call Courier updated from a 16-digit to a 14-digit format in July 2021. All three formats — 13-digit, 14-digit, and the old 16-digit — are accepted on the PostEx tracking system.

📍

Where do I find my Call Courier tracking number?

▼

Your Call Courier tracking number is shared by the merchant after dispatch. Check your order confirmation SMS, WhatsApp message, or email from the seller. It is also printed on the parcel label barcode. If you cannot find it, contact the seller — they always have it in their merchant dashboard.

📞

What is the Call Courier helpline number?

▼

The official Call Courier / PostEx helpline is (042) 111-786-227. You can also email support@postex.pk for written support. For COD legacy account holders, the old Call Courier portal at cod.callcourier.com.pk still works with your original credentials.

🌐

Does callcourier.com.pk still work?

▼

The website callcourier.com.pk still exists but automatically redirects to postex.pk/tracking. All tracking and delivery operations are now handled by PostEx. For any new shipments or merchant services, go directly to postex.pk.

🏙️

How many cities does Call Courier / PostEx deliver to?

▼

Since the merger, the combined network delivers to 650+ cities and towns across all four provinces of Pakistan — Punjab, Sindh, Khyber Pakhtunkhwa, and Balochistan. This was achieved overnight through the Call Courier acquisition, which expanded PostEx from 100+ to 650+ cities.

City-Wise Coverage

Track Call Courier Parcel by City in Pakistan

Call Courier (now PostEx) delivers to 650+ cities across Pakistan. Whether you’re tracking a parcel in Lahore, Karachi, Islamabad, or a remote area, the same unified tracking system covers your shipment. Below are the major cities with direct hub coverage.

🏙️

Call Courier Tracking Karachi

PostEx’s largest market. PECHS & Korangi hubs cover DHA, Clifton, Gulshan & North Karachi. Same-day available.

🌆

Call Courier Tracking Lahore

PostEx HQ city. Full same-day coverage — Johar Town, Gulberg, DHA, Defence & more. Fastest delivery.

🏛️

Call Courier Tracking Islamabad

Twin-city same-day coverage including Rawalpindi. Key intercity transit hub for northern Pakistan.

🏭

Call Courier Tracking Faisalabad

Major textile hub with direct PostEx coverage. Standard intercity delivery: 2–3 working days.

🗺️

Call Courier Tracking Multan

South Punjab coverage via PostEx regional hub. Intercity delivery typically 2–4 working days.

🏔️

Call Courier Tracking Peshawar

Coverage across Peshawar city and KPK districts via PostEx regional hubs. 3–4 working days.

💡 pk call courier tracking tip: To track any Call Courier parcel — regardless of city — simply enter your 13–14 digit CN number in the search box at the top of this page. The unified PostEx system covers all 650+ cities automatically.

Merchant Access

Call Courier Tracking Login — Merchant Portal Guide

If you are a Call Courier merchant or COD account holder looking to log in to your dashboard, here is what you need to know after the PostEx merger.

🏪

New Merchants — PostEx Portal

All new merchant accounts, shipment booking, COD management, and bulk tracking are now at merchant.postex.pk. Use your PostEx login credentials.

🔐

Legacy Call Courier COD Accounts

Existing Call Courier COD account holders can still log in at cod.callcourier.com.pk with their original credentials for accessing historical records.

📦

Bulk Call Courier Order Tracking

Merchants can track multiple CN numbers at once via the PostEx merchant dashboard. Individual buyers should track one parcel at a time using the tool above.

📊

Call Courier COD Tracking

COD shipment status, payment cycles, and remittance tracking are all managed through the PostEx merchant portal at merchant.postex.pk.

More Resources

Track Your Call Courier Parcel in Pakistan