PostEx Rawalpindi Contact Number & Helpline
Official PostEx Rawalpindi contact details — updated August 2026. Rawalpindi is served through the national UAN, which routes shipment queries to the local transit hub team.
Tip for buyers: If your Rawalpindi parcel is delayed, message the seller first. They can raise a ticket through the merchant portal, which usually gets a faster response than calling the helpline directly as a buyer.
PostEx Rawalpindi Transit Hub & Office Location
PostEx runs Rawalpindi as an intercity transit hub rather than a walk-in retail branch. The Committee Chowk facility sorts parcels moving between Rawalpindi, Islamabad, and the rest of PostEx’s national network.
Transit Hub — Rawalpindi
Committee Chowk Hub
Near Committee Chowk, Saddar,
Rawalpindi — 46000
(042) 111-786-227
Saddar
Committee Chowk
Chandni Chowk
Raja Bazaar
Satellite Town
Westridge
Note: This is an operational sorting facility, not a public counter. Buyers cannot collect parcels in person — riders deliver directly to your address after the parcel clears the hub.
PostEx Rawalpindi Working Hours
| Day | Hub Operations | Customer Support |
| Monday – Friday | 7:00 AM – 9:00 PM | 9:00 AM – 6:00 PM |
| Saturday | 8:00 AM – 6:00 PM | 9:00 AM – 4:00 PM |
| Sunday | Limited (major routes only) | Emergency only |
| Public Holidays | Reduced operations | Closed |
PostEx Rawalpindi Delivery Time & Coverage Areas
Rawalpindi shares same-day coverage with twin-city Islamabad. Orders placed early in the day typically reach both cities within hours; intercity parcels from other provinces follow PostEx’s standard delivery windows.
Same Day
Rawalpindi ↔ Islamabad
Order before merchant’s morning cutoff
1–2 Days
Rawalpindi → Lahore / Karachi
Major intercity routes
2–4 Days
Rawalpindi → Punjab / KPK cities
Faisalabad, Sialkot, Peshawar
4–7 Days
Rawalpindi → Remote areas
Balochistan, AJK, Gilgit-Baltistan
Areas Covered from the Rawalpindi Hub
The Committee Chowk transit hub routes parcels across Rawalpindi city and the wider Islamabad-Rawalpindi metro area, including:
Saddar
Raja Bazaar, Bank Road
Committee Chowk
Central commercial hub
Chandni Chowk
Murree Road corridor
Cantt Area
Peshawar Road corridor
Bahria Town Rawalpindi
Phase 1–8
PostEx Rawalpindi Tracking Status Guide
What each PostEx tracking status means once your parcel reaches the Rawalpindi hub — and what to do next.
| Status | What it means | What to do |
| Booked |
Shipment created by the merchant. Awaiting rider pickup. |
Wait for the pickup scan. Usually same day or next morning. |
| Picked Up |
Rider has collected the parcel from the seller. |
No action needed. Parcel is heading to sorting. |
| In Transit |
Moving toward or through the Rawalpindi transit hub. |
Track on postextrackingid.pk for the latest scan. |
| At Destination Hub |
Parcel has arrived at the Rawalpindi hub, closest to your address. |
Expect delivery within 24 hours. Keep your phone reachable. |
| Out for Delivery |
Rider is on the way to your Rawalpindi or Islamabad address. |
Stay available. Rider typically calls before arrival. |
| Delivered ✓ |
Parcel successfully received. |
COD amount collected. Done. |
| Delivery Attempt Failed |
Rider could not reach you or COD was not ready. |
A second attempt usually follows the same or next day. Contact the seller. |
| RTO / Returned |
After failed attempts, the parcel is returning to the merchant. |
Contact the seller to arrange a re-delivery. |
Rawalpindi-specific tip: Since Rawalpindi functions as a transit hub for both twin cities, parcels destined for Islamabad may briefly show an “At Destination Hub” status here first. This is normal — it does not mean your delivery address was recorded wrong.
Frequently Asked Questions — PostEx Rawalpindi
What is PostEx Rawalpindi contact number and helpline?
The official PostEx Rawalpindi contact number is (042) 111-786-227 (UAN), the same national line used across Pakistan. Support hours are Monday to Saturday, 9:00 AM to 6:00 PM. For faster resolution, ask the seller to raise a ticket through their merchant portal instead of calling directly.
Where is the PostEx Rawalpindi office or transit hub located?
PostEx’s Rawalpindi transit hub is located near Committee Chowk, Saddar, Rawalpindi. It functions as a sorting and routing point for parcels moving through the twin cities — it is not a walk-in customer service branch.
Can I visit the PostEx Rawalpindi hub in person to collect a parcel?
No. The Committee Chowk facility is an operational transit hub for riders and merchants, not a public pickup counter. Riders deliver parcels directly to your address once they clear the hub. If you need to change a delivery address, contact the seller or the PostEx helpline.
Does PostEx offer same-day delivery in Rawalpindi?
Yes. PostEx offers same-day delivery across Rawalpindi and twin-city Islamabad for orders placed before the seller’s morning cutoff. Coverage includes Saddar, Committee Chowk, Satellite Town, Westridge, Bahria Town, and DHA Rawalpindi.
How do I track my PostEx parcel through the Rawalpindi hub?
Enter your 14-digit CN number in the tracking box at the top of this page. You’ll be redirected to the official PostEx tracking system showing real-time scan updates, including when your parcel passes through the Rawalpindi hub. Your tracking number is shared by the seller via SMS, WhatsApp, or email after dispatch.
How do I file a complaint about a Rawalpindi delivery?
For delayed, missing, or damaged parcels in Rawalpindi: (1) Contact the seller first — they can raise a ticket via the merchant portal that reaches PostEx operations directly. (2) Call the UAN: (042) 111-786-227. (3) Email: support@postex.pk. See our full
PostEx complaint guide →
Does PostEx have branches in Rawalpindi?
PostEx does not operate public retail branches in Rawalpindi. The network runs on a single transit hub near Committee Chowk with rider-based pickup and delivery. Merchants schedule pickups through the merchant portal rather than dropping off parcels in person.
More PostEx Resources