PostEx Lahore helpline, WhatsApp number, head office address, branch locations in DHA, Gulberg, Johar Town & Bahria Town, transit hub, and real-time parcel tracking — all in one place.
1National HQ (Lahore)
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✅ Verified August 2026📖 9 min readLast updated: 7 August 2026
PostEx Lahore Contact Number & Helpline
Official PostEx Lahore contact numbers, WhatsApp support, and email — verified August 2026. Lahore is PostEx’s national headquarters, so the main UAN routes directly to Lahore operations for most queries.
UAN (National Helpline)
(042) 111-786-227
PostEx Lahore helpline — Mon–Sat 9AM–6PM
Kot Lakhpat Hub Direct
(042) 35881000
Main warehouse & operations — Kot Lakhpat Industrial Area
Email / WhatsApp
support@postex.pk
Official support email. WhatsApp access: via postex.pk website
Merchant Portal
merchant.postex.pk
Sellers get fastest resolution via merchant dashboard ticket system
Tip for buyers: If your Lahore parcel is delayed, contact the seller first — they have direct access to PostEx Lahore operations via the merchant portal and get resolutions significantly faster than buyers calling the helpline directly.
PostEx Lahore Head Office Address & Hub Locations
PostEx national head office is in Lahore — making it the most connected city in PostEx’s network. The company operates a main administrative office in Gulberg and a large operations warehouse and transit hub in Kot Lakhpat Industrial Area.
National Head Office — Lahore
Gulberg II (Administrative HQ)
50-N, Gurumangat Road, Gulberg II, Lahore, Punjab — 54000
Beyond the main offices, PostEx has expanded retail service centres across Lahore’s key residential and commercial zones. These branches handle walk-in parcel drop-off, returns, and basic customer queries.
Branch 1
DHA Lahore
Retail service centre Defence Housing Authority
Phase 1–6Phase Y Block
Branch 2
Gulberg Lahore
Central Gulberg service point Main Boulevard area
MM Alam RoadLiberty Market
Branch 3
Johar Town Lahore
Near Johar Town main chowk Covers Faisal Town, Model Town
Johar TownFaisal Town
Branch 4
Bahria Town Lahore
Dedicated Bahria Town service centre, Lahore
All sectorsAli Block
Branch 5
Allah Hoo Chowk
PostEx retail centre near Allah Hoo Chowk
Walk-in drop-off
Branch 6
Kareem Block
PostEx retail centre Kareem Block, Lahore
Walk-in drop-off
Branch hours tip: All PostEx Lahore branches generally operate Monday–Saturday, 9:00 AM–6:00 PM. Call the helpline (042) 111-786-227 to confirm specific branch timings before visiting, as hours may vary during peak seasons or public holidays.
PostEx Lahore Delivery Time & Coverage Areas
Lahore is PostEx’s home city and largest network — with same-day delivery across most major areas and the fastest intercity dispatch for Karachi, Islamabad, and other cities.
Same Day
Intra-city Lahore
Order before 11:00 AM cutoff
1–2 Days
Lahore → Karachi / ISB
Major intercity routes
2–3 Days
Lahore → Punjab cities
Faisalabad, Multan, Sialkot, Gujranwala
4–7 Days
Lahore → Remote areas
Balochistan, AJK, Gilgit-Baltistan
PostEx Same-Day Delivery Areas in Lahore
The following Lahore neighbourhoods are covered for same-day delivery when orders are placed before the seller’s 11:00 AM cutoff:
DHA Lahore
Phases 1, 2, 4, 5, 6, Y Block
Gulberg
Gulberg I, II, III, Main Boulevard
Johar Town
All blocks, Faisal Town
Bahria Town
All sectors, Tauheed, Ali Block
Model Town
Model Town proper, Extension
Garden Town
Barkat Market, Ferozepur Road
Cantt / Saddar
Cantonment, Mall Road
Iqbal Town
All blocks
Wapda Town
All phases
Township
Sectors A, B, C, D
Shahdara
Main road and colony areas
Allama Iqbal Town
Karim Block, Mustafa Block
Faisal Town
F Block, C Block
Lahore Cantt
Cavalry Ground, Askari
Valencia
Valencia Housing Society
Kot Lakhpat
Industrial area & surroundings
PostEx Lahore Tracking Status Guide
What each PostEx tracking status means for Lahore parcels — and what action to take at each stage.
Status
What it means
What to do
Booked
Shipment created. Awaiting pickup by a Lahore rider from seller.
Wait for pickup SMS. Usually same day or next morning.
Picked Up
Rider collected from the Lahore merchant/seller.
No action needed. Parcel heading to Kot Lakhpat hub.
In Transit
Moving between PostEx Lahore hubs or dispatched intercity.
Track on postextrackingid.pk for the latest scan update.
At Destination Hub
Parcel reached the PostEx hub nearest your Lahore address.
Expect delivery within 24 hours. Keep your phone available.
Out for Delivery
Rider is on the way to your Lahore address.
Stay available. Rider will call before arrival.
Delivered ✓
Parcel successfully delivered and COD collected.
Done. COD will be remitted to seller within the agreed cycle.
Delivery Attempt Failed
Rider could not reach you or COD was not ready at door.
Another attempt usually follows same or next day. Contact seller.
RTO / Returned
After multiple failed attempts, parcel returning to Lahore seller.
Contact the seller to arrange redelivery.
Lahore-specific tip: During Eid, Black Friday, and major Daraz sale events, Lahore hub scan updates can be delayed by 1–2 days due to volume spikes at the Kot Lakhpat sorting centre. Wait at least 2 working days before raising a complaint.
PostEx Services Available in Lahore
PostEx Lahore offers a complete suite of logistics and financial services — not just parcel delivery. As the company’s headquarters city, Lahore-based sellers and businesses have access to the full PostEx product range.
📦 Parcel Pickup & Delivery
PostEx riders collect from your Lahore location and deliver to the buyer’s door — city-wide same-day and next-day intercity. Sellers schedule pickups via the merchant portal or app, with no minimum volume requirement for getting started.
💵 Cash-on-Delivery (COD) Collection
PostEx’s most popular service for Lahore e-commerce sellers. COD is collected at the buyer’s doorstep and remitted to the seller’s bank account on a fixed weekly cycle — reducing fraud and eliminating the need for advance payment from buyers.
🏭 PostEx Lahore Warehouse & Fulfilment
The Kot Lakhpat warehouse offers third-party logistics (3PL) fulfilment for high-volume Lahore sellers. Stock is stored at the PostEx facility and dispatched by PostEx directly — enabling faster delivery SLAs and reducing per-order handling costs for sellers shipping 100+ orders per day.
💰 PostEx Financial Services — Lahore
PostEx has introduced advance COD financing for Lahore-based sellers — allowing businesses to draw against pending COD amounts before full delivery completion. This working capital solution helps Lahore’s fast-growing e-commerce sellers reinvest in inventory without waiting for the standard remittance cycle.
PostEx Jobs in Lahore — Careers & Internships
PostEx is one of Lahore’s fastest-growing private sector employers in logistics. As the national headquarters city, Lahore offers the widest range of PostEx job openings across all functions.
Operations
Delivery Rider
Intra-city parcel delivery across Lahore zones. Motorbike and valid CNIC required.
Warehouse
Warehouse Associate
Sorting, packing, and inventory management at the Kot Lakhpat facility.
Customer Support
Customer Care Rep
Handling helpline calls, WhatsApp queries, and complaint resolution for Lahore.
Sales
Account Manager
Onboarding and managing e-commerce sellers in the Lahore market.
Technology
Software Engineer
Building and maintaining PostEx’s logistics platform and mobile apps from Lahore HQ.
Internship
Graduate Intern — Lahore
Structured internship programmes across operations, finance, tech, and marketing.
How to apply: Visit postex.pk under the Careers section, or check verified listings on LinkedIn and Rozee.pk with the search term “PostEx Lahore”. Always verify through official PostEx channels to avoid job scams.
Frequently Asked Questions — PostEx Lahore
What is the PostEx Lahore helpline number?
The official PostEx Lahore helpline is (042) 111-786-227. This UAN connects to the national support desk which handles all Lahore queries as the headquarters city. For complaints specifically, press option 2 after connecting. Support hours are Monday to Saturday, 9:00 AM – 6:00 PM.
What is the PostEx Lahore WhatsApp number?
PostEx WhatsApp support for Lahore is available via their official website at postex.pk and via email at support@postex.pk. Sellers have direct WhatsApp access through the merchant portal. Buyers should contact the seller first, who can raise a support ticket on your behalf for faster resolution.
Where is PostEx head office in Lahore?
PostEx national head office is at 50-N, Gurumangat Road, Gulberg II, Lahore. Their primary operations hub and warehouse is in Kot Lakhpat Industrial Area, Lahore. Lahore serves as PostEx’s headquarters for all of Pakistan’s operations.
Does PostEx offer same-day delivery in Lahore?
Yes. PostEx same-day delivery in Lahore is available for orders placed before the seller’s 11:00 AM cutoff. Covered areas include DHA, Gulberg, Johar Town, Bahria Town, Model Town, Garden Town, Cantt, Iqbal Town, Wapda Town, and all major Lahore residential zones.
How do I track my PostEx parcel in Lahore?
Enter your 14-digit CN number in the tracking box at the top of this page. You’ll be redirected to the official PostEx tracking system showing real-time scan updates. You can also track at postextrackingid.pk — no login required.
Does PostEx have branches in DHA and Gulberg Lahore?
Yes. PostEx operates retail service centres in DHA Lahore and Gulberg, along with branches in Johar Town, Bahria Town, Allah Hoo Chowk, and Kareem Block. For exact addresses, call (042) 111-786-227 or check Google Maps for “PostEx [area name] Lahore”.
How do I file a complaint with PostEx Lahore?
For delayed, missing, or damaged parcels: (1) Contact the seller first. (2) Call UAN: (042) 111-786-227. (3) Email: support@postex.pk. (4) For high-value disputes, visit the head office at Gulberg II with printed documentation. See our full PostEx complaint guide →
What is PostEx Lahore warehouse address?
The PostEx Lahore warehouse and transit hub is in Kot Lakhpat Industrial Area, Lahore. This facility handles all parcel sorting, intercity dispatch, and third-party fulfilment services. For inquiries, contact PostEx via (042) 111-786-227 or merchant.postex.pk.
How do I apply for PostEx jobs in Lahore?
PostEx Lahore jobs are posted on the official postex.pk careers page, LinkedIn, and Rozee.pk. Search “PostEx Lahore” to find current openings for riders, warehouse staff, customer support, sales, technology, and internship roles.
This guide is researched and maintained by the PostEx Tracking ID team — logistics and e-commerce researchers providing accurate, verified information about PostEx services across Pakistan. Content is reviewed and updated regularly against official PostEx communications. This site is independent and not affiliated with PostEx Pvt. Ltd.
